LogixPath Target Customers and Solutions

Any businesses can be benefited from LogixPath software, during our industry research and product positioning, we focused on providing comprehensive solutions for small to medium size product creators and manufactures, work order contractors, and services providers.

We visited businesses in our targeted customer segments, and also visited large enterprises for the software scalability. We learned business management aspects and processes each type of businesses involve, and challenges they are facing and the impact to their businesses. We also learned the tools and solutions they currently use to manage daily operations and deal with challenges.

When design LogixPath software, we focus on addressing the challenges our targeted customers have in their daily business operations, and design unique software User Experiences (UX) suitable for SME business users.

Product Creators or Manufacturers

Product Research & Development:

• The software helps product development teams to define and analyze product manufacturing processes (production routings) and resources used in each production step (material and parts, equipment, labor, etc.).
• Engineers can document product structure and constituent parts in the BOMs, and compare product variations using BOM comparison feature.

Sales & Purchase Management:

• The software manages the entire life cycle from sales orders to product production. From a sales order, user can create and track purchase orders and job orders.

Production Management:

• The software provides broad spectrum coverage of production management modules and features. It includes product BOM definitions, production process definitions and process step definitions, job order creations and tracking, comprehensive production run and production task management, and produced batches management.

Inventory Management:

• The inventory management subsystem helps businesses to efficiently track inventory stock locations and quantities, and stock in/out movements. Stocks can be purchased raw material and parts or produced products.

Equipment Management:

• The equipment management module manages company assets and equipment. Planning, tracking, and performing equipment maintenance and repairing services on time can ensure they perform in good conditions, so that product production quality will not be degraded by the poor equipment condition, and it can also prevent unexpected equipment down in the middle of the production.

Team & Customer Collaboration:

• For highly customized or personalized product creation, the collaboration with customers are crucial. LogixPath Object Oriented Collaboration Chat feature facilitate company team members and customers to have easy, timely, and rich context collaboration. The chat message includes text, images, and attached files.
• The Document Library feature enables companies to store and access documents and articles online, and to share them with designated team members. If needed, the company can share specific documents and articles to specific group of customers.

Manufacturers Getting Started Guide:

• Start with creating Products (produced products, material and parts), and Product Production Processes. Then follow the Sales to Production lifecycle to create Sales Orders, Purchase Orders, and Job Orders. Incorporate Inventory Management and Production Management modules as you go.

Work Order Contractors

Sales & Purchase Management:

• The software manages the entire life cycle from sales orders, work orders, purchasing, inventory stock in and out, and job execution. From a sales order, users can create and track purchase orders and job orders.

Production Management:

• The software provides broad spectrum coverage of job execution management modules and features. It includes production or job execution process and process step definitions, job order creations and tracking. The software manages each job step's resource requirements and actual usages, such as parts, labor, and equipment, and automatically calculates the parts and labor costs.

Project Management:

• Large job orders are usually run as projects. LogixPath project management subsystem can act as a "container" to encapsulate many business elements related to a project, such as sales orders, purchase orders, job orders, etc. From this "container" project, business users can quickly view all the aspects related to the project, in addition, they can have an overarching view of the project, such as its current overall status and costs.

Customer Collaboration:

• Customer collaboration is one of the top priorities for job based sales orders. Usually every work order is uniquely defined or highly customized. LogixPath Object Oriented Collaboration Chat feature facilitate company and customers to have easy, timely, and rich context collaboration. The chat message includes text, images, and attached files. The company can also share documents and articles to specific customers.

Equipment Management:

• The equipment management module manages company assets and equipment. Planning, tracking, and performing equipment maintenance and repairing services on time can ensure they perform in good conditions, so that job can be performed on schedule with high quality, and also avoid potential job interruption caused by unexpected equipment down during the job execution.

Work Order Contractors Getting Started Guide:

• Start with sales order, job order, and project module. Sales Orders help you to manage customer work orders, and Job Orders help you to manage internal jobs for customer orders. Projects help you to manage large work orders with cost estimation, tasks tracking and timeline management capabilities.

Service Providers

Team & Customer Collaboration:

• Customer care and collaboration is one of the top priorities for service providers to win and keep customers. LogixPath Object Oriented Collaboration Chat feature facilitate company team members and customers to have easy, timely, and rich context collaboration. The chat message includes text, images, and attached files.
• The Document Library feature enables companies to store and access documents and articles online, and to share them with designated team members. The company can also share specific documents and articles to specific group of customers.

Service Management:

• The production process and process step definitions module helps service oriented businesses to define detailed service execution processes and standard. Users can track actual service execution details using production run module, record material or parts used, labor, equipment, etc. They can also track the issues encountered. Management team can analyze the data, view and compare the actual and estimated cost and timeline, and make business decisions accordingly.

Sales Management:

• The software manages the entire life cycle from sales orders to service execution. From a sales order, user can create and track all related job orders.
• Customers can view and pay invoices in the customer portal, and view all their payments online.

Inventory Management:

• The inventory management subsystem helps businesses to efficiently track inventory stock locations and quantities, and stock in/out movements.

Equipment Management:

• The equipment management module manages company assets and equipment. Planning, tracking, and performing equipment maintenance and repairing services on time can ensure they perform in good conditions, so that service providers can perform high quality services, and also avoid potential service interruption caused by unexpected equipment down during the service.

Service Providers Getting Started Guide:

• Start with creating Customer Contacts, Service Processes, and Assets and Equipments. If you would like to setup your company Website and Customer Portal, you require to subscribe BusinessCentral (or more advanced) edition.